Privacy Policy

1. Introduction

Casebird (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use the Casebird service (“the Service”).

2. Information We Collect

We collect the following types of information:

• Account information: Your email address and encrypted password when you create an account.
• Chat history: Your research queries and the AI-generated responses, stored to enable conversation history and continuity.
• Usage data: Information about how you interact with the Service, including pages visited, features used, and timestamps.
• Device information: Browser type, operating system, and IP address, collected automatically through standard web protocols.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Store and display your conversation history
• Authenticate your identity and secure your account
• Analyse usage patterns to improve the quality of our AI responses
• Communicate with you about the Service, including updates and changes
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services to operate the Service. Your data may be processed by these providers in accordance with their respective privacy policies:

• Supabase: Authentication and database hosting. Your account information and chat history are stored securely on Supabase infrastructure.
• Google (Gemini API): AI model provider. Your research queries are sent to Google's Gemini API to generate responses. Google may process this data in accordance with their privacy policy.
• Pinecone: Vector database for case law search. Your search queries are processed to find relevant legal cases.
• Vercel: Application hosting and deployment.

5. Data Retention

We retain your account information and chat history for as long as your account is active. You may delete individual conversations at any time through the Service. If you wish to delete your account and all associated data, please contact us.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Request a copy of your data in a portable format
• Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at the email address provided below.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Cookies

The Service uses essential cookies for authentication and session management. These cookies are necessary for the Service to function and cannot be disabled. We do not use cookies for advertising or tracking purposes.

9. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at hello@casebird.com.